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Funds will be withdrawn on the scheduled payment date. If that date falls on a Saturday, Sunday, or bank holiday the funds will be withdrawn the next business day. How long will it take for Child Support Enforcement to receive a payment once it is withdrawn from my bank account? You will receive credit for the payment on the same date that it is scheduled to be withdrawn from your bank account. What happens if my payment is scheduled for a weekend or a holiday?

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If a withdrawal falls on a Saturday, Sunday, or bank holiday, the funds will be withdrawn the next business day. Your child support account will be credited the day the funds are withdrawn from your bank account. When may I schedule a payment? A payment must be scheduled at least two business days prior to its due date, assuming that your bank account information has been previously verified prenote.

What is the earliest date that I can select for my first payment date? Your first payment date must be at least five business days from the date you register your account. This will allow sufficient time for your bank account information to be verified prenote. If your account has been previously verified then the payment must be scheduled at least two business days prior to its due date. Example: If you register your account and establish a payment schedule on Monday the 1st, you must set your first payment date no earlier than Monday the 8th.

I entered a start date and the web site calculated a different date for my first payment. What am I doing wrong? If you entered a start date that is less than five business days from today's date, your date will be automatically adjusted to include the five business day verification prenote process. Example: Today is January 26 Monday and a payment frequency of semi-monthly 15th and 30th is selected. Friday the 30th is entered as the first payment date. The first payment date is set to February The 16th is determined by calculating five business days January 27 - February 2 , and then determining if the 15th is a business day.

Since the 15th is on a Sunday your first payment date is set to the 16th. Questions About the Verification Prenote Period What happens after I register an account and establish a payment schedule? If your bank account information has not been previously verified, it will be submitted to your bank for verification prenote. If the prenote is successful, your payments will be withdrawn as scheduled. If the prenote is unsuccessful, you will be notified by e-mail and no payment will be processed. Why would a prenote be returned as unsuccessful? Most prenotes are returned as unsuccessful when the bank account information was entered incorrectly.

I received an e-mail that the prenote was unsuccessful. What should I do now? Edit your bank account information through this web site and reschedule your payment. The prenote will be resubmitted. You may want to contact your bank if you need assistance identifying the routing and account numbers. Make your changes through this web site. I changed my bank account, what should I do? Edit your bank account information through this web site.

A prenote will be sent to verify the new bank account information. In addition you will need to establish a new payment schedule since any existing payment schedule s will be cancelled when you edit your bank account information. If a child support payment is due before the end of the five business day verification prenote period, you will need to mail your payment in order to avoid delinquency.

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How do I reactivate a bank draft that I previously cancelled? Establish another payment schedule through this web site. I authorized a bank draft and now I want to change it. What do I need to do? Change or cancel your payment through this web site. You must allow two business days prior to the payment's scheduled date to make your changes. Questions About Unavailable Funds What if my bank account does not have sufficient funds to cover a payment? You must cancel your payment at least two business days prior to its scheduled date. You can cancel your payment at this web site.

What if I fail to cancel the payment two business days prior to its scheduled date and there are insufficient funds in my account? Your account will be placed on hold and your automatic withdrawal will be cancelled. You will then be required to remit all future payments by a guaranteed payment instrument such as a money order, cashier's check, certified check, or credit card.

Why is my account on hold? We attempted to withdraw the funds from your bank account and they were not available. You will be required to remit all future payments by a guaranteed instrument such as a money order, cashier's check, certified check, or credit card. What information is required to make a credit card payment? What should I do if I don't have an e-mail address?

Yes, but income withholding will remain in effect and will not be terminated. Is there a minimum payment requirement? What is the maximum payment that I can make? What is the purpose of the convenience fee? The credit card convenience fee is allowed under the provisions of North Carolina G. DHHS charges the fee in order to offer the public the convenience of using this easy payment method. Without the convenience fee, the cost of providing this service would be prohibitive. How much is the convenience fee? Will the convenience fee be applied to my child support obligation?

The convenience fee is separate from your child support obligation and is not applied to it. When will my credit card be charged for my child support payment? Your credit card is charged at the time you submit the transaction, and your credit card company authorizes it.

When will my payment be applied to my child support account? A payment made before P. Can I make a payment for a non-custodial parent with my credit card? Yes, you can use your credit card to make a payment for a non-custodial parent; however, you will need their first and last name, social security number, and MPI number. It is used to establish that you are in possession of the credit card. The code is printed just above the signature panel in reverse italics on the back of your card.

Usually your card number precedes it. My credit card transaction was declined, what should I do? You will need to contact your credit card company to determine why the payment was not authorized. You must enter the billing address that appears on your credit card statement. The web site is unable to process credit card payments with a foreign address. An online statement is an electronic version of your paper child support statement that you receive at this web site.

Please note, a valid form of identification must be presented to rent a manual or electric wheelchair for a fee. Do you allow pets at Carowinds? No pets are allowed in the park except for service animals. Guests traveling with pets may take advantage of the Pet Kennel at Carowinds. Is smoking permitted in the park?

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Most smoking locations are near restrooms and will be marked by red signs and smoking urns. All other areas of the park are smoke-free. Are there places in the park to store my belongings? Lockers are available to rent inside the park. Prices differ among locker locations. What is Dinosaurs Alive!?

Dinosaurs Alive! Dinosaurs Alive is not included with park admission. A separate admission is required.

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How much is parking? A limited number of handicap parking spaces are available near the Front Gate on a first-come, first-served basis. What is Carowinds' dress code? Shirt and shoes must be worn at all times. Swimwear must be sufficiently covered. Profanity, obscene gestures and statements, pictures of illegal substances, insignia of paramilitary groups, all gang-related items on clothing, costumes or disguises that conceal identity are prohibited and admission to the park may be refused. Is there anything I should bring? Don't forget to bring appropriate swimwear.

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Our Customers Rate It:. Very Good! TripAdvisor Traveler Rating:. Carowinds Vacation Package Details. Customize to see price. Price based on 2 adults. Need Help? Contact Us! Save a bundle when you combine a hotel with your tickets. Learn More. Read Reviews. View on a Map. Check out the FAQs. Select Tickets. Overview Located near Interstate 77 in Charlotte, North Carolina, Carowinds offers an exciting entertainment destination for guests of all ages, and includes world-class thrill rides, live shows, authentic Carolina cuisine, and more.

Strollers and wheelchairs available for rent. Selfie sticks are permitted in the park but are prohibited on rides. No outside food and beverage is allowed into the park.


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Locker rentals are available throughout the park. Height and weight restrictions posted around the park. Read More. Description from Carowinds. Grab your friends and family and come to Carowinds — the Carolina's ultimate destination for summertime fun! Carowinds offers two parks for the price of one — including Carolina Harbor Waterpark! Carowinds is the place where the Carolinas come together. The all-new Carolina Harbor waterpark celebrates the culture of the Carolina coast while serving up a gracious helping of hospitality, relaxation and family fun — all intertwined to create the ultimate waterpark experience.

This historic expansion includes new attractions and amenities for all members of the family — from mild to wild! The water park is open select dates from May 25th - September 8th. Plants vs. Guests are immersed in the Plants vs. And Cirque Imagine, an amazing, new live show debuting in the summer will completely mesmerize guests with sensational stunts and breathtaking acrobatics of strength, balance and athleticism.


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Promotional Images Customer Photos Back to Top. Charlotte Customer Reviews 77 Reviews sorted by:. Date Rating. Write a Review. It is in the middle of both states! We had so much fun riding rides and playing games! They also had an awesome water park and an area called Camp Snoopy which thrilled me as I am an avid collector of all things Peanuts. They had Peanuts shops, rides, little shows and life size characters walking around the park. If you get tired there is always a fun music show going on that you can sit down and enjoy. The food was a little expensive, but it was very good.

We try to go several times a year as it is one of our favorite places to spend the day! Tip: You cannot bring in outside food and if you have children under 12 there is a building in Camp Snoopy where you can take care of any of their needs. My boyfriend and I bought tickets online and got to spend most of Sunday together riding roller coasters and listening to music.

It was a hot day, but there was plenty to do inside and also yummy food choices. Trip was great even though it was very hot. The reason they did not get 5 stars was that there was not enough life guards to open all of the water park. Lack of life guards made the rest of the park very over crowded. Tip: There are certain slides you can't have any jewelry, necklaces or watches.

We had a pretty good experience. I wish the weather had been better. I had a great time at Carowinds. Food is kind of pricey but the rides are really really safe and comfortable. I went on a busy day and the longest time I waited in line for was for the Fury and i waited 15 minutes because they were doing test runs. Tip: Buy the six dollar food wrist bands and go on a weekday. Priced reasonable, no waiting in the lines once we arrived at Carowinds.

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